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EU Antitrust Regulators Quiz Cloud Rivals on Microsoft’s Request for Customer Data

The cloud computing landscape in the European Union has come under renewed scrutiny as the Microsoft EU cloud probe intensifies. Microsoft’s cloud practices are being investigated by EU antitrust regulators. As part of the inquiry, several of Microsoft’s cloud competitors have been asked to disclose the kind of customer data they are required to share with the U.S. tech giant under their Azure cloud contracts. This development has unfolded nearly six months after a formal complaint was lodged by a prominent industry trade group, voicing concerns about Microsoft’s dominance and data handling procedures in the cloud sector.

Background of the Microsoft EU Cloud Probe

The investigation is being led by the European Commission, which is responsible for enforcing antitrust regulations across the EU. The latest move was triggered by concerns raised over potential anti-competitive behavior by Microsoft. It has been suggested that the company’s contractual obligations imposed on cloud service providers may be unfair and could potentially violate EU competition laws.

According to sources familiar with the matter, Microsoft’s rivals have been asked to clarify the extent of customer data being shared and the specific conditions under which this data must be provided to Microsoft. It has also been questioned whether these data-sharing practices are mandatory or if providers are offered any flexibility.

Concerns About Data Sovereignty and Fair Competition

The core of the issue revolves around data sovereignty, transparency, and fair competition in the cloud ecosystem. Smaller cloud providers and European tech firms have long expressed concerns about the overwhelming market power held by a few U.S.-based giants, particularly Microsoft, Amazon Web Services (AWS), and Google Cloud.

The trade group CISPE (Cloud Infrastructure Services Providers in Europe), which includes members such as OVHcloud and Aruba, had filed a formal complaint last year. It had been alleged by CISPE that Microsoft was using its dominant position in the software market to give Azure an unfair edge over other cloud platforms. Licensing practices, bundling strategies, and data control requirements were all cited as problematic.

CISPE’s complaint had prompted EU regulators to take a closer look. The current questioning of cloud rivals is seen as a direct continuation of that probe. The Commission is now trying to determine whether Microsoft’s data request clauses violate antitrust principles, particularly those related to forced data sharing or restricting customer mobility between cloud platforms.

Microsoft’s Position on the Matter

Microsoft has stated that its cloud services and customer data handling practices comply with all applicable laws and regulations, including those related to GDPR and antitrust policies. The company has also pointed to recent changes made to its licensing terms as evidence of its commitment to ensuring fair cloud competition in Europe.

However, critics have argued that Microsoft’s licensing adjustments have not gone far enough, and that the market continues to be skewed in its favor due to inherent structural advantages. Industry insiders claim that smaller players are still being disadvantaged by practices that may seem legal but are arguably unfair.

Broader Implications for the Cloud Industry

The investigation being undertaken by the European Commission could have far-reaching consequences for the entire cloud computing ecosystem in Europe. If Microsoft is found to have engaged in anti-competitive behavior, regulatory action may be taken in the form of fines, forced contract revisions, or operational restrictions within the EU.

This case is being closely watched not just by tech companies but also by regulators across the globe, especially in jurisdictions where cloud market concentration is raising similar alarms. In recent years, cloud dominance by a handful of players has sparked regulatory scrutiny in the United States, the United Kingdom, and Australia as well.

By seeking detailed responses from Microsoft’s rivals, the European Commission appears to be building a case based on empirical evidence and firsthand industry insights. The strategy being employed is not only methodical but also indicative of the seriousness with which the EU is treating potential violations of digital market regulations.

The Road Ahead

For now, the probe remains in its fact-finding stage, with responses still being collected from cloud providers. It is expected that once sufficient information has been gathered, a formal decision will be made on whether or not to open a full antitrust case against Microsoft.

In the meantime, businesses and cloud customers in Europe are being urged to review their own contracts and data sharing obligations to ensure compliance with EU data protection standards. Transparency and fairness in cloud contracts are being emphasized more than ever, particularly as digital transformation accelerates across all sectors.

Conclusion

The questions being asked by EU antitrust regulators about Microsoft’s Azure cloud contracts have put a spotlight on the company’s data practices and its influence in the European cloud market. While Microsoft has defended its policies, the inquiry reflects ongoing concerns about market fairness, data control, and customer choice in the rapidly evolving world of cloud computing.

If regulatory action is eventually taken, it could lead to significant changes not only for Microsoft but also for the entire cloud industry in the EU, potentially setting a precedent for future oversight of big tech’s role in digital infrastructure.

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